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Granny #1170
My diablo 2 accounts(1)Category: Technical SupportNovember-14-2013 2:39 PM PST (9 years ago) Go to Blizzard forum post
Please tell me I can get them back I read this blue post.

Ravenless,

Diablo II accounts will expire after 90 days of inactivity. That means if someone comes along and tried to use the same name for a new account, they'll be able to rendering yours unusable. We also do periodic maintenance on the servers to remove expired accounts from time to time and if that happens, the account will have been purged.

Rather than deal with this in here, it's best if you post over in the Legacy Technical Support forum located here: http://forums.battle.net/board.html?forumId=12014&sid=3000

You'll need a Diablo II cdkey and a working legacy account (make a new one if necessary). Post the account names and the realms they're on and if possible, a character name or two so I can cross check them for you. They still may be there.


I don't think anyone took my accounts I really really really want them back. I burned 7 years into that game and my top dueling chars I would hate to lose them please help. Thank you
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Omrakos
My diablo 2 accounts(3)November-14-2013 3:11 PM PST (9 years ago) Go to Blizzard forum post
Granny,

How long has it been since you logged into the accounts and used any of the characters? If it's been more than 90 days, while the accounts may still exist and be able to be refreshed, the characters will have expired and not be accessible any more.

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Omrakos
My diablo 2 accounts(5)November-14-2013 3:21 PM PST (9 years ago) Go to Blizzard forum post
Granny,

What are the account names and the realm they're on? If the character haven't been used in the last 90 days, they'll be expired and either purged from the system or just inaccessible to you. The names would have been freed up for anyone to use too.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
My diablo 2 accounts(7)November-14-2013 3:41 PM PST (9 years ago) Go to Blizzard forum post
Granny ,

I'm sorry, but none of those accounts exist any more. They were likely purged by maintenance which removes old, expired accounts.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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