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Stanley #2169
Game crush Win 7 x64 Pro(1)Category: Technical SupportMay-7-2014 1:38 PM PDT (9 years ago) Go to Blizzard forum post
Hey Guys,

I have a problem since I´ve lowered my operating system from Win8 (no problem with win8) to Win7 x64 Pro. I´ve been playing sometimes for several minutes (let´s say something about an hour) with no problem, but sometimes game crashes to windows after a few minutes or seconds. Today, during three hours of playing I´have experienced sereval crushes, something about 5-10 crushes. OS works fine, after the crush everything is OK, only some window showed up (screenshot).

Thanks for your help.

http://postimg.org/image/qcq1fkx6h/
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Omrakos
Game crush Win 7 x64 Pro(2)May-7-2014 1:55 PM PDT (9 years ago) Go to Blizzard forum post
Stanley ,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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Omrakos
Game crush Win 7 x64 Pro(4)May-7-2014 2:25 PM PDT (9 years ago) Go to Blizzard forum post
Stanley,

Could you try reverting to an older Catalyst driver, version 13.1, and see if the crashing continues?

http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=13.1

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