Avatar of Anakin #2596
Anakin #2596
Sound but no picture on new laptop(1)Category: Technical SupportApril-25-2014 3:09 AM PDT (9 years ago) Go to Blizzard forum post
Hey guys,
i just installed Diablo 3 Ros on my new laptop but when starting i can only hear the music and move my mouse cursor, no picture available.
I know you can switch to window mode (and it works) but i am not very happy playing in window mode.

Please help!

Thanks guys
Avatar of Omrakos
Omrakos
Sound but no picture on new laptop(3)May-10-2014 10:57 AM PDT (9 years ago) Go to Blizzard forum post
Bloodspear,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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