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DigitalCatHD #1107
Cannot Redeem Code(1)Category: Technical SupportApril-15-2014 3:49 PM PDT (9 years ago) Go to Blizzard forum post
Hello, my friend has sent me a code for Reaper of Souls and i cannot redeem it, i get this error:

An error has occurred.
The code you entered cannot be claimed. Please check the code and try again. If you see this error again, please try again later, as the game or website may be undergoing maintenance.
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Omrakos
Cannot Redeem Code(2)April-15-2014 6:15 PM PDT (9 years ago) Go to Blizzard forum post
DigitalCatHD,

That usually means the code as you typed it in isn't valid, or it's possibly already been claimed by someone.

If you email the key to me at Omrakos.Support@Blizzard.com, I can check it for you, or you can submit a support ticket at your convenience and do the same with one of our Billing agents.

This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

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