 | Account locked & game license disabled?(1) | Category: Technical SupportApril-17-2014 11:10 AM PDT (9 years ago)  |
| So the "problem" has been fixed and i'm able to play already, but i'm just wondering why something like this even happened? I was in middle of a game, just going to start doing bounties on my new level 70 wizard. Just emptying my bags and stuff like that. Then i got disconnected and when i tried to login, it said my account has been locked due to recent access pattern. So I go to my email and check the email i got from blizzard about this and changed my password as requested. When i tried to login again, it said something along the lines of "Your game license has been disabled due to recent activity in-game". It said that couple of times and then i was able to login again and start playing. I have authenticator on my account so i'm not really "too" worried about someone getting access to my account, but still, should i be? I have no clue why something like this even happened. I'm currently doing a full system scan, but i doubt it finds anything since i barely download anything from the internet (Only from steam really) and there's like 3 or 4 websites that i ever visit. So yeah. Why did something like this happen and should i be worried about the safety of my account? | ||
 | Account locked & game license disabled?(2) | April-17-2014 12:10 PM PDT (9 years ago) |
| Miarah, I'm not seeing anything on the account to be too concerned about really. My guess is someone tried to login to the account but was stopped by not having the authenticator. Our system would see that as a suspicious login activity and proactively lock the account as it did. It might be prudent to change the Battle.net account password anyway in case someone out there now has access to it. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
