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Jere #2415
Bought the game when it came out. Now Starter Edition!(1)Category: Technical SupportApril-11-2014 7:52 AM PDT (9 years ago) Go to Blizzard forum post
So I bought Diablo 3 the day it came out. Now when I open the Battle.net it says I have the starter edition. I still have the gamekey and all but it says that it can be only redeemed once. Any help here?
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Omrakos
Bought the game when it came out. Now Starter Edition!(2)April-11-2014 11:32 AM PDT (9 years ago) Go to Blizzard forum post
Jere,

The Battle.net account you're posting from only has a Starter Edition on it as far as I can tell. My guess would be that you used another Battle.net account when you registered the game key originally. If you'll email the key you have to me at Omrakos.Support@Blizzard.com, I can look it up and see what account it's on and see if it's one of yours.

Or you can contact the EU Billing Department and provide them with the information and they can do the same.

This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

_________________________________________________________
I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Bought the game when it came out. Now Starter Edition!(4)April-14-2014 11:14 AM PDT (9 years ago) Go to Blizzard forum post
Jere,

I've emailed you the results.

_________________________________________________________
I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Bought the game when it came out. Now Starter Edition!(6)December-30-2014 4:26 PM PST (8 years ago) Go to Blizzard forum post
manikin01,

Your email has been answered.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Bought the game when it came out. Now Starter Edition!(9)January-6-2015 11:49 AM PST (8 years ago) Go to Blizzard forum post
DestroyAll,

The Battle.net account you're posting from has only ever had a Diablo III Starter Edition on it since 2014-05-31.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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