Mèlvenor | Black Screen(1) | Category: Technical SupportApril-11-2014 9:08 AM PDT (10 years ago) |
I just installed the Original Diablo 3 to my new laptop. When i press play the reaper of souls diablo icon pops up as it loads. Then i get a black screen with music in the background and all i can see is my mouse. How can i fix this? |
Omrakos | Black Screen(6) | April-11-2014 2:11 PM PDT (10 years ago) |
Mèlvenor, Can you post some information about your computer? Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos |
Omrakos | Black Screen(16) | April-14-2014 2:21 PM PDT (10 years ago) |
Juvyo, Could you see if enabling Vertical Sync in-game has any effect please? _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos |
Lurdlespor | Black Screen(33) | December-20-2015 3:58 AM PST (8 years ago) |
This thread is from April of last year, so please create your own thread instead, and let us know what issue you're experiencing and please post a DxDiag report: battle.net/support/en/article/obtaining-system-files Thanks. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |