 | Australian Server Problems(1) | Category: Technical SupportApril-8-2014 2:58 AM PDT (9 years ago)  |
| I urge any Australian players to post in this thread in order to hopefully bring issues to visibility. I've already posted a pathping and tracert with no response, so I shall do so again. My issue is as follows: When I connect to a decent server I usually sit at a stable 30ms. I can leave the game, instantly hit resume and land a !@#$ty server upon which one of two things happens. a) I sit at loadscreen for an extended period of time and I'm required to alt+f4 the game b) I connect to 0 ms with no intractability with ANYTHING. I've left it for 10+ minutes before and it has remained in the same state. If I try to reconnect to a new server immediately after this, sometimes I score a good server and other times it continues. Note that once I'm connected to a decent server my ping is completely stable amongst all of this. Tracing route to 103.4.114.67 over a maximum of 30 hops 0 xxxxxx-PC [192.168.0.2] 1 192.168.0.1 2 lns02.sydnmtc.syd.iprimus.net.au [203.134.4.41] 3 49.72-134-203.static.sydnmtc.iprimus.net.au [203.134.72.49] 4 xe-0-2-0.csr01.sydnmtc.iprimus.net.au [203.134.72.37] 5 ae3.csr01.masceqx.nsw.iprimus.net.au [203.134.2.6] 6 xe-0-3-0.bsr01.equ.iprimus.net.au [203.134.2.234] 7 55497.syd.equinix.com [202.167.228.99] 8 55497.syd.equinix.com [202.167.228.99] reports: Destination net unreachable. Computing statistics for 200 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 xxxxxx-PC [192.168.0.2] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1 0/ 100 = 0% | 2 19ms 0/ 100 = 0% 0/ 100 = 0% lns02.sydnmtc.syd.iprimus.net.au [203.134.4.41] 0/ 100 = 0% | 3 21ms 0/ 100 = 0% 0/ 100 = 0% 49.72-134-203.static.sydnmtc.iprimus.net.au [203.134.72.49] 0/ 100 = 0% | 4 19ms 0/ 100 = 0% 0/ 100 = 0% xe-0-2-0.csr01.sydnmtc.iprimus.net.au [203.134.72.37] 0/ 100 = 0% | 5 21ms 0/ 100 = 0% 0/ 100 = 0% ae3.csr01.masceqx.nsw.iprimus.net.au [203.134.2.6] 0/ 100 = 0% | 6 21ms 0/ 100 = 0% 0/ 100 = 0% xe-0-3-0.bsr01.equ.iprimus.net.au[203.134.2.234] 42/ 100 = 42% | 7 19ms 42/ 100 = 42% 0/ 100 = 0% 55497.syd.equinix.com [202.167.228.99] 58/ 100 = 58% | 8 --- 100/ 100 =100% 0/ 100 = 0% xxxxxx-PC [0.0.0.0] Trace complete. Why do we have to authenticate through the American servers? This seems like really dodgy routing Blizz. Once again us Australians are thrown under the bus. | ||
 | Australian Server Problems(3) | January-27-2016 3:45 AM PST (7 years ago) |
3 1ms 5/ 100 = 5% 0/ 100 = 0% lo0.bng1.hba1.on.ii.net [150.101.32.79] 0/ 100 = 0% | 4 5ms 5/ 100 = 5% 0/ 100 = 0% ae6.cr1.hba1.on.ii.net [150.101.33.204] 0/ 100 = 0% | 5 19ms 5/ 100 = 5% 0/ 100 = 0% ae3.cr1.mel4.on.ii.net [150.101.33.46] 0/ 100 = 0% | 6 32ms 5/ 100 = 5% 0/ 100 = 0% ae2.br1.syd7.on.ii.net [150.101.33.28] 1/ 100 = 1% | 7 37ms 6/ 100 = 6% 0/ 100 = 0% ae0.br1.syd4.on.ii.net [150.101.33.14] 1/ 100 = 1% | 8 --- 100/ 100 =100% 93/ 100 = 93% 55497.syd.equinix.com [202.167.228.99] 0/ 100 = 0% | 9 24ms 7/ 100 = 7% 0/ 100 = 0% 103.4.115.248 There's packet loss all over the pathping, that could very well be the cause of the latency. I would recommend contacting your internet provider and passing the pathping on to them so they can check what's going on. Please, remember that when a thread is this old, even if the issue is similar, it's always better to open a new thread for your case so we can look into it. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
