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Bradenr
Reaper of Souls causing video issues(1)Category: Technical SupportApril-2-2014 3:28 PM PDT (9 years ago) Go to Blizzard forum post
I could play Diablo III with no issues until I downloaded the expansion and now when running the game my video shuts down. I have been through all my setting and it still happens. Is there a known issue and/or fix for this problem?
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Omrakos
Reaper of Souls causing video issues(2)April-2-2014 5:46 PM PDT (9 years ago) Go to Blizzard forum post
Bradenr,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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