Avatar of kaneshir0 #1800
kaneshir0 #1800
Question(1)Category: Technical SupportOctober-1-2013 2:25 PM PDT (9 years ago) Go to Blizzard forum post
I dont kno if this is a nub issue or not....

But it is my first time back in awhile, but i've clearly reset my battlenet acct just fine but unable to login via diablo.

Error
Your login information was incorrect. Please try again (error 3)

Thank you
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Omrakos
Question(2)October-1-2013 2:40 PM PDT (9 years ago) Go to Blizzard forum post
kaneshir0,

An error 3 is typically just due to entering the wrong account name or password. Are you typing the name/password or pasting the text from somewhere?

I see you changed the account password about a half hour ago. You might see if the old password still works in case the change hasn't propagated yet to the live servers. It would be unusual but it's worth seeing if it works. Also, did the game patch for you when connecting? You haven't been on for a while and it should have updated by now. Were you asked to agree to the Terms of Use again and did you?

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Avatar of Omrakos
Omrakos
Question(4)October-1-2013 3:07 PM PDT (9 years ago) Go to Blizzard forum post
kaneshir0,

"v1.0.8.16603" is current so you're ok there, and it indicates you were able to successfully connect and get patched.

Try doing the steps in this support article if you would.

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