 | Bad lag and disconnects(1) | Category: Technical SupportMarch-25-2014 7:48 AM PDT (9 years ago)  |
| since i started playing again 10 days ago or so, the game is unplayable, iv had engineers to my house. there is no fault with my line at all. I have tried turning off firewalls, upnp, added ports to router, changed cables and routers, flush dns, nothing works, i can login, start a game, after a few minutes gameplay thats it, big freezes, char wont do anything, then disconnect, usually ends up in 3005 or me force closing d3.exe. here are my tracert and pathping results, do not tell me its a problem my end, its clear there is a problem with telia somewhere, im not the only guy in the uk getting this... Router: BT Home Hub 4 ISP: BT (British Telecom) Win XP Latest drivers for everything.........arghhhh i wanna buy RoS but how can i when i cant even play Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\WINDOWS\system32>pathping 213.155.155.233 c:\pathping.txt Unable to resolve target system name c:\pathping.txt. C:\WINDOWS\system32>pathping 213.155.155.233 Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 0 lees-pc.home [192.168.1.64] 1 BThomehub.home [192.168.1.254] 2 217.32.144.167 3 217.32.144.190 4 213.120.181.50 5 217.41.169.193 6 217.41.169.109 7 acc2-xe-10-2-0.sf.21cn-ipp.bt.net [109.159.251.197] 8 core2-te0-0-0-7.ealing.ukcore.bt.net [109.159.251.35] 9 peer3-te0-1-0-11.telehouse.ukcore.bt.net [109.159.254.241] 10 t2c4-xe-2-1-0-0.uk-lon1.eu.bt.net [166.49.214.188] 11 t2c4-xe-0-0-1-0.nl-ams2.eu.bt.net [166.49.208.226] 12 adm-b5-link.telia.net [80.239.161.117] 13 * * * Computing statistics for 325 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 lees-pc.home [192.168.1.64] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% BThomehub.home [192.168.1.254] 0/ 100 = 0% | 2 23ms 0/ 100 = 0% 0/ 100 = 0% 217.32.144.167 0/ 100 = 0% | 3 23ms 0/ 100 = 0% 0/ 100 = 0% 217.32.144.190 0/ 100 = 0% | 4 23ms 0/ 100 = 0% 0/ 100 = 0% 213.120.181.50 0/ 100 = 0% | 5 24ms 0/ 100 = 0% 0/ 100 = 0% 217.41.169.193 0/ 100 = 0% | 6 23ms 0/ 100 = 0% 0/ 100 = 0% 217.41.169.109 0/ 100 = 0% | 7 27ms 0/ 100 = 0% 0/ 100 = 0% acc2-xe-10-2-0.sf.21cn-ipp.bt.net [109.159.251.197] 0/ 100 = 0% | 8 35ms 0/ 100 = 0% 0/ 100 = 0% core2-te0-0-0-7.ealing.ukcore.bt.n et [109.159.251.35] 0/ 100 = 0% | 9 39ms 0/ 100 = 0% 0/ 100 = 0% peer3-te0-1-0-11.telehouse.ukcore. bt.net [109.159.254.241] 0/ 100 = 0% | 10 33ms 0/ 100 = 0% 0/ 100 = 0% t2c4-xe-2-1-0-0.uk-lon1.eu.bt.net [166.49.214.188] 0/ 100 = 0% | 11 42ms 0/ 100 = 0% 0/ 100 = 0% t2c4-xe-0-0-1-0.nl-ams2.eu.bt.net [166.49.208.226] 0/ 100 = 0% | 12 44ms 0/ 100 = 0% 0/ 100 = 0% adm-b5-link.telia.net [80.239.161. 117] 100/ 100 =100% | 13 --- 100/ 100 =100% 0/ 100 = 0% lees-pc [0.0.0.0] Trace complete. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Lee>tracert 213.155.155.233 Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254] 2 21 ms 21 ms 21 ms 217.32.144.167 3 22 ms 22 ms 21 ms 217.32.144.190 4 24 ms 24 ms 24 ms 213.120.181.50 5 24 ms 24 ms 24 ms 217.41.169.193 6 23 ms 24 ms 23 ms 217.41.169.109 7 23 ms 24 ms 23 ms acc2-xe-0-3-1.sf.21cn-ipp.bt.net [109.159.251.23 7] 8 34 ms 35 ms 33 ms core2-te-0-4-0-16.ealing.ukcore.bt.net [109.159. 251.59] 9 41 ms 39 ms 40 ms peer3-te0-1-0-11.telehouse.ukcore.bt.net [109.15 9.254.241] 10 32 ms 31 ms 32 ms t2c4-xe-2-1-0-0.uk-lon1.eu.bt.net [166.49.214.18 8] 11 41 ms 41 ms 41 ms t2c4-xe-0-0-1-0.nl-ams2.eu.bt.net [166.49.208.22 6] 12 40 ms 40 ms 40 ms adm-b5-link.telia.net [80.239.161.117] 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. Il post another one of each after i join a game and it lags i will quickly take pings and a trace....meh :( | ||
 | Bad lag and disconnects(2) | March-25-2014 7:56 AM PDT (9 years ago) |
| Hey there Lee! Welcome to Sanctuary and sorry to hear about the issue you're currently having. To help us track peak time latency reports on the Diablo III European servers, we've actually set up a special form form. Please click the link below and fill out the requested data. battle.net/support/help/ticket/d3/673 Thanks! __________________________________ Please click here to give me your feedback! Join us for a friendly match of Hearthstone, our fast-paced strategy card game! Visit http://battle.net/tryhearthstone to download the game for free. | ||
