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Moose #2241
My authentication key doesnt work (expansion)(1)Category: Technical SupportMarch-25-2014 5:23 PM PDT (5 years ago) Go to Blizzard forum post
Hi,

I bought the collectors edition and installed it, but i can't upgrade my starter pack with the authentication key ? How can i upgrade my starter pack? Diablo 3 was in the collectors box right?
this is what i get as reply :

An error has occurred.

Your Battle.net account does not have any games that can be upgraded with this game key.
Either you have no games that can be upgraded with this key, or you have already upgraded them.

grtz
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Lurdlespor
My authentication key doesnt work (expansion)(4)September-21-2014 6:59 AM PDT (5 years ago) Go to Blizzard forum post
Hello,

As said above, there are two authentication keys, one for the original Diablo III which you'd need to create a Diablo III account, and then one for the expansion so that you can access Reaper of Souls content.

Can I ask which one you're experiencing issues with?
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Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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Lurdlespor
My authentication key doesnt work (expansion)(6)September-25-2015 6:33 AM PDT (4 years ago) Go to Blizzard forum post
No, the console version is different, as far as I'm aware you should only have to use the Reaper of Souls version if you want to play, the two versions are entirely separate.
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
Avatar of Kiemmaki
Kiemmaki
My authentication key doesnt work (expansion)(8)July-25-2016 5:45 AM PDT (3 years ago) Go to Blizzard forum post
Hello Alex,

What is the exact issue you are having? As far as i can see you have a Starter Account of Diablo 3. Do you have the CD-Key for Diablo 3? Are you able to use that key, not the one from Reaper of Souls, to upgrade your Account?

Kind regards

_______________________________________
What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
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