Avatar of Vingor #1871
Vingor #1871
Paiement error ''unknown''(1)Category: Technical SupportMarch-24-2014 4:04 PM PDT (9 years ago) Go to Blizzard forum post
Hi !

Yesterday I did pre-order RoS but I contacted a GM to cancel my order since I didn't pay with my balance, which he did. Since balance can take up to 3 days to update, I'll just pay with credit anyway.

But now when I'm trying to buy the game, I get an error ''unknown''. I got that error twice and now it is charged on my credit card, but there is no order on my b.net account history.

Is it just me getting this or website is having problem?

Thanks
Avatar of Lurdlespor
Lurdlespor
Paiement error ''unknown''(2)March-24-2014 4:07 PM PDT (9 years ago) Go to Blizzard forum post
Hello,

In this case where it's giving an error like that and the money's reserved, I can only recommend getting in touch with our support again, so we can check what's going wrong:
https://eu.battle.net/support/en/help/solution/d3/286

Our webchat's currently open so you should get a response quickly.
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