Wings of Valor Delivery Update - Diablo III Blue Post

Diablo IIIBlue TrackerGeneralWings of Valor Delivery Update

Category: GeneralMarch-21-2014 3:48 AM PDT (9 years ago)

Greetings everyone!

During the night we ran a special script to award eligible players who have digitally prepurchased Reaper of Souls their Wings of Valor. This script completed around approximately 1:00 am CET.

Shortly after this script was run, we uncovered an issue that affected the delivery of the Wings of Valor for certain players. As a result, depending on when you digitally prepurchased the game, you may or may not have already received your wings.

Here's how everything breaks down:

Players who prepurchased Reaper of Souls before the script completed yesterday will experience a delay in the delivery of their Wings of Valor.

We have already developed a fix for this delay; however, we anticipate that the secondary script we will need to run to get the wings delivered to everyone will not complete until this evening at the earliest. We do not yet have an exact ETA to share for when the wings for this groups of players will be delivered, but we will be sure to provide an update as soon as we do.

Players who digitally prepurchased Reaper of Souls after the script completed should experience no delay in the delivery of their Wings of Valor and can immediately redeem the item in-game. Similarly, any player who prepurchases Reaper of Souls going forward or claims a retail game key on or before March 31, 2014 will also be able to redeem the wings right away.

We sincerely apologize for this inconvenience and will be sure to keep everyone updated as we work to get you your sparkly spoils.

Vaneras	Wings of Valor Delivery Update (7)	March-21-2014 4:24 AM PDT (9 years ago)
	Posted by: Cam21/03/2014 11:05 Posted by: Doomsinger21/03/2014 10:57 Thanks, but I read this over eight hours ago when it was originally posted. http://us.battle.net/d3/en/forum/topic/12187368668 8 hours ago was 4am, and they would probably have had to get the EU technical staff involved before they could make a post saying that it's in the process of being sorted. If you have an issue with the delays between US and EU information I suggest you email CMTeamEU-Diablo@blizzard.com Very much this. When running a script in all our regions at the same time, then it is unfortunately often difficult due to the different time zones to get communication out simultaneously in all regions when things go wrong.

Vaneras	Wings of Valor Delivery Update [Updated 24/3](60)	March-24-2014 8:29 AM PDT (9 years ago)
	The original post has been updated with new informationâ€”For players who prepurchased early, your Wings of Valor should now be delivered :-)

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