| Pre-order problem(1) | Category: Technical SupportMarch-24-2014 3:33 PM PDT (9 years ago) ![]() | |
| I would like to play Diablo III: Reaper of Souls and havent bin playing for 2 years. when I wanted to pre-order the game, I could not initially log in, and it dawned on me that my account was hacked. I just recover your account and gone through account and computer security page. I reset my password through Battle.net. and added sms and mobile authenticator. So the problem is now that my Diablo III account is suspended because someone else has the abuse my account. I can pre-order the game / play befor my account is un "suspended" what can I do? | ||
| Pre-order problem(2) | March-24-2014 3:36 PM PDT (9 years ago) ![]() | |
| Hello, The best option would be to get in touch with our support, here: https://eu.battle.net/support/en/help/solution/d3/271 Unfortunately this will mean that the account will have to be unsuspended, I'm sorry but this is the only thing we can recommend right now. Our support will be with you as soon as possible. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
