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Xus #1248
Critical RMAH Error! Happening Both Ways(Buy/Sell!)(1)Category: GeneralSeptember-20-2013 9:08 PM PDT (9 years ago) Go to Blizzard forum post
anyone else not receiving payout from RMAH for transaction since the 17th? seems to be a recurring/same old problem for the RMAH, likely to be caused by the maintenance on the 17th.
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Araxom
Critical RMAH Error! Happening Both Ways(Buy/Sell!)(67)September-23-2013 6:12 PM PDT (9 years ago) Go to Blizzard forum post
Hi all, just wanted to drop in and let you know that we are aware of this issue and it is currently being investigated. Although I don't have much more to share right at this moment, I will continue to update the thread as information becomes available.

Thank you for your patience in the meantime!
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Araxom
Critical RMAH Error! Happening Both Ways(Buy/Sell!)(110)September-24-2013 10:13 AM PDT (9 years ago) Go to Blizzard forum post
Hey Araxom, you might want to pass this along to the devs so they can look into this. There's another issue with the GAH, in which some items are appearing on the GAH for a 0 gold bid and no buyout, and when people go to bid on these items, they can't because it throws up an error. Either you have a bug in your system apparently caused by the maintenance last week (that's when I first noticed this), or someone is bidding, and then using an exploit that zeroes out the bids on items so no one else can bid on the item. Mind you this only seems to happen on upper-middle-end to high-end items from what I've noticed. From what I've been told by a mate of mine (this happened to him yesterday), when the auction ends, the seller gets the item back, and the buyer gets his gold (though this issue has never happened to me, so I can't confirm this.) I'm not sure about RMAH (I never use RMAH), but it could also be possible that this is why people aren't getting their GAH payouts.

You might want to have the devs look into it while they're doing maintenance today, as this could potentially cause problems on both ends.


This is also being addressed as well, thanks! I'm putting a sticky up now regarding the backlog of AH transactions still being looked into. Just wanted to express my thanks for everyone's patience in the meantime. If I go quiet for a bit it doesn't mean I've abandoned y'all, but rather I may just not have new information to report at this time. I want to be optimistic and say this is not going to take very long to be worked out - but from the last communication I have it does appear that the investigation is still ongoing. Anyway, it will be my priority to update the thread/sticky as soon as I do have more info to share.
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Araxom
Critical RMAH Error! Happening Both Ways(Buy/Sell!)(112)September-24-2013 10:26 AM PDT (9 years ago) Go to Blizzard forum post
Will do! Hope you're staying alive and killing those Demons like a champ, Rav1n! :)
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Araxom
Critical RMAH Error! Happening Both Ways(Buy/Sell!)(137)September-24-2013 7:28 PM PDT (9 years ago) Go to Blizzard forum post
Hi all, I have updated the sticky regarding the issue. Thanks for your patience while we worked to address this- we again apologize for any inconvenience this caused you. If you have any additional questions or concerns, please let us know through the Support Portal. Thank you!
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Araxom
Critical RMAH Error! Happening Both Ways(Buy/Sell!)(143)September-25-2013 6:23 PM PDT (9 years ago) Go to Blizzard forum post
I'm seeing other reports as well, that many delayed transactions are finally processing. I am continuing to stay abreast of the threads and will be sure to post any further updates as they become available. Again, a big thanks to everyone who had to wait, and who still may be waiting.
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Araxom
Critical RMAH Error! Happening Both Ways(Buy/Sell!)(149)September-26-2013 7:11 PM PDT (9 years ago) Go to Blizzard forum post
Locking the thread and redirecting to main sticky.
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