Avatar of Apostol #2332
Apostol #2332
Black screen/No display(1)Category: Technical SupportMarch-14-2014 4:43 PM PDT (9 years ago) Go to Blizzard forum post
Hello i would like to ask what i have to do if after run Diablo III i cant see anything but black screen. Its like i can hear the sounds i can start playing if ill catch the start game button but i still cant see anything... Any ideas about it ?

(add info)
Win 8.1
GeForce GTX 760 (newest drivers)
Avatar of Omrakos
Omrakos
Black screen/No display(2)March-14-2014 5:24 PM PDT (9 years ago) Go to Blizzard forum post
Apostol,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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