Avatar of JackHammer #11600
JackHammer #11600
Long time, no play.(1)Category: Technical SupportSeptember-23-2016 7:32 AM PDT (1 year ago) Go to Blizzard forum post
Similar to other posts I have read, I have been away from the game for a very long time. Got into the game with Diablo. Beat 1 and 2 (which was an awesome improvement), was in a car accident (at 14) where I died of an extremely severe closed head injury and subsequently had years of recovery to perform.
I recovered better than anyone ever expected (Doctors still don't know !@#$ about the brain - at least they had no right to make the assumptions they did about my circumstance; sorry, not your issue) That having been said as a possible reason for my technical ignorance, I keep getting error codes while attempting to log on to battle.net.
I just bought Diablo 3 and can't figure out what I am doing wrong.
Please help
Avatar of Jambrix
Jambrix
Long time, no play.(3)September-23-2016 1:47 PM PDT (1 year ago) Go to Blizzard forum post
Hey there JackHammer,

Lets first make sure that you are logging into Battle.net using your email address and not your BattleTag name.

I am not seeing a copy of Diablo 3 on the Battle.net account that you are posting from. If you have purchased the physical retail copy of the game you'll want to first register the game key to your Battle.net account. You can do that in your Battle.net account management here.

If you are still having trouble logging in or downloading the game after that please just let us know what specific error message or error code you're getting so we know exactly how to help.

Thanks!
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