Diablo IIIBlue TrackerTechnical SupportUnable to log into Game. Error message pop up when click "PLAY"
|Unable to log into Game. Error message pop up when click "PLAY"||September-20-2016 3:10 AM PDT (2 years ago)|
|I have encountered an error when i tried to click "PLAY" in order to start the game, an error message box pop up as follow:|
"The application encountered unexpected error" and the give Report ID is 1115E986-BFE5-4250-9713-1BC728CAE665
Please advise what kind of issue is it and how to fix it.
|Unable to log into Game. Error message pop up when click "PLAY"||September-20-2016 7:22 AM PDT (2 years ago)|
Checking this error out it appears to be related to bzrclient.dll, the Battle.net streaming feature. Let's try to disable it. Goto the Battle.net Desktop app -> Click on the Battle.net Logo at the top left -> Drop down to "Settings" -> Streaming -> Uncheck: Enable Streaming. Done.
Some other steps to take to help address this issue completely:
- Make sure no conflicting streaming apps are running at the same time such as Xbox DVR or Nvidia Shadowplay.
- Double check you have the latest drivers for your video card.
We cover most of these steps Here.