Avatar of Bobani #2671
Bobani #2671
Game Crashes on startup(1)Category: Technical SupportSeptember-16-2016 3:46 AM PDT (6 months ago) Go to Blizzard forum post
047CFDA1-A622-475A-9CDC-A9BED34DAA42

When i try and start the game from Battle.net the game crashes and gives me the error message (see above) its been like this a couple of days and i've tried the anniversary bug solution..

"If the above does not resolve the issue, you can disable the Game DVR entirely via the following:

Search for "Xbox" and open the Xbox app (You will need to log into your Microsoft Account.)
Once open, click on the settings option on the left (Cog Wheel).
Click the slider for the game DVR to turn if off."

i havent tried the first solution given since i cant actually enter the game..

and ai've also updated the NVIDIA drivers

please help
Avatar of Halkriel
Halkriel
Game Crashes on startup(2)September-16-2016 3:59 PM PDT (6 months ago) Go to Blizzard forum post
Hey Bobani,

After looking at the crash logs it looks like the culprit is Yolo32.dll. Can you please try unintalling the Yolomouse software and see if you're able to launch the game after that.
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