Avatar of Chaz #1929
Chaz #1929
Application encountered an unexpected error(1)Category: Technical SupportAugust-14-2016 9:10 PM PDT (8 years ago) Go to Blizzard forum post
So Diablo 3 has been running reasonably fine for years, occasional rubber banding or drop outs aside.

Went to fire it up today and got the following;

87509E62-DE08-479C-802B-49578389A0FF

This happens when I press "Play" it shows the ROS splash screen, goes to load the game then crashes back to desktop with the above error.

I followed a few blue posts and tried things such as:
- scan and repair
- reset in game settings
- delete battle.net Program Data file from windows

Still getting the same error (although the code changes each time).

I don't have discord overlay, drivers up to date and running Windows 10 with a cable connection
Avatar of Jagowoshi
Jagowoshi
Application encountered an unexpected error(3)August-15-2016 1:52 PM PDT (8 years ago) Go to Blizzard forum post
Hi Chaz,

I checked out the crash report based on that Error ID and it looks like it's the in-game Raptr overlay causing the crash. Can you please re-test after shutting down Raptr prior to launching the game?
Avatar of Jagowoshi
Jagowoshi
Application encountered an unexpected error(5)August-19-2016 10:47 AM PDT (8 years ago) Go to Blizzard forum post
Hi Kirinna!

In your case, looks like the crash is related to an issue we're currently investigating with certain system setups. If you are using a DisplayPort connection to your monitor can you please test with HDMI or DVI instead?
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