Avatar of 魚雁爸 #4465
魚雁爸 #4465
Cannot get in the game(1)Category: Technical SupportAugust-5-2016 7:58 AM PDT (8 years ago) Go to Blizzard forum post
I activate DIABLOIII gamer launcher through Battlenet but cannot see the log in screen as usual. Then bounced back to windows and there is a windows message tells "Unexpected Error". My ReportID is 125C2B2F-7F12-4434-AEA7-1684DE596778. Somebody please help thanks!
Avatar of Omrakos
Omrakos
Cannot get in the game(3)August-5-2016 10:39 AM PDT (8 years ago) Go to Blizzard forum post
Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Press Windows Key + R.
Type DxDiag and press Enter.
In the DxDiag window, at the bottom, click Save All Information.
Name the file "dxdiag" and click Save. (note where it's been saved so you can find it)

Locate the Dxdiag.txt file just created and open it to copy and paste ALL of it's contents into your reply.

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