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Nightingale #2762
Game freeze after launch(1)Category: Technical SupportAugust-5-2016 5:33 AM PDT (8 years ago) Go to Blizzard forum post
Hello, I have a problem with game (and PC) freeze imediatelly after launch. Please help.
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Jagowoshi
Game freeze after launch(2)August-5-2016 12:59 PM PDT (8 years ago) Go to Blizzard forum post
Hi Nightingale!

Have you tried any of these steps? Note that there's some additional steps listed under Advanced Troubleshooting, too.
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Jagowoshi
Game freeze after launch(4)August-5-2016 2:34 PM PDT (8 years ago) Go to Blizzard forum post
Thanks for the update, Nightingale.

If it was after the big Windows 10 update, please check to make sure you have the latest driver for your graphics card installed. We've received reports of compatibility issues with older drivers and the newest Win10 update.

If the problem persists, can we take a look a DxDiag file? Please use the code block button so the text is in a window instead of taking up the whole screen. It will look like this:

DxDiag here.
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