Avatar of Storm #2686
Storm #2686
Battle.net crash - Blizzard Error(1)Category: Technical SupportSeptember-5-2016 12:04 PM PDT (9 months ago) Go to Blizzard forum post
Hi,
Battle.net crash on startup almost after every computer restart.

The error message is generic - Blizzard Error.
Error Report ID: 52FC0ABB-34F6-4B3A-AC45-7E0499B2AB13

Tried deleting C:\ProgramData\Battle.net folder as described here:
https://us.battle.net/support/en/article/failed-to-launch-the-blizzard-launcher

After windows restart, Battle.net application display download progress bar and then either crush with the same error or open up Battle.net launcher and it is required to re-locate Diablo 3 game folder.

This issue persists for a week now.

Is there any way to solve it without re-installing Diablo 3?

Thanks in advance,
Storm
Avatar of Kiemmaki
Kiemmaki
Battle.net crash - Blizzard Error(2)September-6-2016 5:18 AM PDT (8 months ago) Go to Blizzard forum post
Hello Storm,

Are you able to launch Diablo 3 directly from the games folder? And please post a dxdiag and MSInfo here. If the data is too big to be posted on the forum directly, you can use a page like pastebin.com and post the link to it here then.

Kind regards

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Avatar of Tiogaradh
Tiogaradh
Battle.net crash - Blizzard Error(4)September-7-2016 1:59 AM PDT (8 months ago) Go to Blizzard forum post
Thanks for the update Storm.

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