Avatar of otakon17 #1864
otakon17 #1864
Game stopped responding while trying to Town Portal.(1)Category: Technical SupportSeptember-13-2016 1:37 AM PDT (8 months ago) Go to Blizzard forum post
I had just finished a 3rd bounty trying to level up and complete the Season when the Town Portal failed completely, bar filled up entirely and nothing happened. I tried to 'leave game' and nothing happened, I tried to 'exit Diablo 3' and nothing happened. I had to Atl+Tab and close the application manually from the Task Manager. My screen went black momentarily when I forced closed it.
Ping bar was full green at ~90msec lag or so. I'm running Windows 10 and before I updated from Windows 8.1 the game never experienced this kind of issue. This is the second time this has happened, there seems to be no definite pattern to it.
Avatar of Tiogaradh
Tiogaradh
Game stopped responding while trying to Town Portal.(2)September-13-2016 5:29 AM PDT (8 months ago) Go to Blizzard forum post
Hey otakon17,
If you upgraded to windows 10 make sure all your drivers have updated too to there Windows 10 compatible versions, you may also want to try disabling the new streaming feature in your Battle.net App and restarting the game as well as disabling the game DVR in Windows 10:

  • Search for "Xbox" and open the Xbox app (You will need to log into your Microsoft Account).
  • Once open, click on the settings option on the left (Cog Wheel).
  • Click the slider for the game DVR to turn if off.


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