Avatar of Keirnos
Keirnos
Screen goes black(1)Category: Technical SupportNovember-7-2014 9:37 AM PST (9 years ago) Go to Blizzard forum post
In diablo3 when transferring from the load screen to the game, the screen goes black you can still hear the back ground and click on the options and hear music. But you can't see any thing, I've tried deleting the game and reinstalling.
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Omrakos
Screen goes black(2)November-7-2014 12:38 PM PST (9 years ago) Go to Blizzard forum post
Keirnos,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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Avatar of Halkriel
Halkriel
Screen goes black(6)November-7-2015 8:23 PM PST (8 years ago) Go to Blizzard forum post
Hey XerxesTM!

This thread is pretty old and likely it's not the same issue since this is about a year old from the original post date.

If you're still having the black screens or getting stuck on loading screens please go ahead and start a new thread. Be sure to include as much information as possible about the issue and what has been tried so far.

Locking Thread.
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