 | Assist Computer Diagnostic(1) | Category: Mac Technical SupportMay-13-2014 5:32 PM PDT (10 years ago)  |
| Hello, I have an early 2009 iMac. It has played many games smoothly throughout the years and has never had a problem crashing. Recently though, something has happened and Diablo 3:RoS will cause my system to turn off. I have tried the following fixes: ~ Verified Memory and Hard Disk were not corrupt ~ Installed Mac Fan Control to control the temperature ~ Apple Genius Bar ran full diagnostics, found nothing wrong with hardware and clean installed Mavericks The crash is still happening. After crashing I get this console command: 5:12:42 PM kernel: Previous Shutdown Cause: -128 I checked http://www.macwizard.com/errors.html to find that -128 means: -128 userCanceledErr User canceled an operation Can anyone give me any more information about this crash code? The iMac has also crashed similarly once playing Hearthstone, and once watching youtube (and countless times playing D3). It can take as little as a few minutes to crash or I can go through a whole session without crashing. The Genius Bar wanted to replace my logic board if the Mavericks reinstall did not work, but I have a feeling that they are not sure on what is causing it. Hardware Overview: Model Name: iMac Model Identifier: iMac9,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.93 GHz Number of Processors: 1 Total Number of Cores: 2 L2 Cache: 6 MB Memory: 4 GB Bus Speed: 1.07 GHz Boot ROM Version: IM91.008D.B08 SMC Version (system): 1.37f3 Serial Number (system): (removed) Hardware UUID: (removed) NVIDIA GeForce GT 130: Chipset Model: NVIDIA GeForce GT 130 Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 512 MB Vendor: NVIDIA (0x10de) Device ID: 0x062e Revision ID: 0x00a1 ROM Revision: 3370 Displays: iMac: Display Type: LCD Resolution: 1920 x 1200 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes System Software Overview:
System Version: OS X 10.9.2 (13C1021) Kernel Version: Darwin 13.1.0 Boot Volume: Macintosh HD Boot Mode: Normal Computer Name: (removed) User Name: (removed) Secure Virtual Memory: Enabled Time since boot: 21 minutes | ||
 | Assist Computer Diagnostic(11) | April-17-2016 4:57 PM PDT (8 years ago) |
| Hey Armedcow, Can you please start a new thread with the steps you've tried so far and any crash logs or error codes you're getting please. Locking thread due to age. | ||
